Product Care


The best way to care for fabric is to develop a regular vacuuming routine using an upholstery attachment to get in between the crevices.    

Time is of the essence when cleaning up a fabric spill. Avoid the urge to scrub at all costs. Instead, simply place a soft, absorbent cloth or paper towel over the spill and allow it to work its magic. After the spill has dried, assess the stain again. If needed, mix a small dollop of dishwashing detergent with water and apply to the stain. Gently blot the area and air dry. 


Wipe leather furniture down regularly with a clean, dry microfiber cloth. For stubborn patches of dust, dampen the cloth with a small amount of water. Do not let water soak into the leather. Keep a leather-specific cleaner on hand for emergency spills.

If a spill occurs, do not apply water or try to wash a grease spot. Over time, the grease spot should begin to blend into the leather. Use a chamois or clean finger to gently buff scratches. The friction and heat from rubbing, in addition to the natural oils in your hands, will help redistribute the finish in the surrounding areas to cover the scratch.


Velvet should be vacuumed regularly using the fabric attachment on a vacuum. One common grievance with velvet are “crush marks,” long silvery lines that run through the fabric. You’ll often notice these when a velvet piece first arrives in its packaging, a heavy item has been stacked on top of velvet, or after a long TV marathon (hey, no shame). Crush marks and rubs are the beauty and warmth of velvet products. Crush marks can be reduced using a steamer to gently lift the pile back up and eliminate the creases. Steam regularly to keep your velvet looking fresh.

For spills, follow the same care instructions as for fabric above. Make sure to work as quickly as possible and to avoid scrubbing. For any major accidents, consult with an upholstery cleaning company. 


Wipe wooden furniture regularly with a clean, dry cloth to remove dust. Use warm water and mild soap to clean. Be careful not to soak the surface. Wipe away any remaining moisture with a dry cloth. 

Keep wood away from prolonged direct sunlight. Don’t place extremely hot or cold items on wooden furniture, as they may warp the original surface. 

Add a layer of protective finish to your wooden furniture every season to keep it happy.

Wooden furniture will age over time, just like us! Wood may lighten or darken and acquire new characteristics.


Terrazzo is porous, which means if spills occur, wipe them up immediately with a soft cloth.

Clean terrazzo regularly using mild dish soap and water. Make sure to wipe dry as any pools of water can end up leaving a stain. 

Avoid harsh cleaning products, especially lemon or vinegar, as terrazzo is particularly sensitive to acid.

Always use coasters and mats to protect from spills and scratches.


Like cushions and pillows, rugs should be rotated periodically to reduce potential fading, as well as uneven wear. 

When vacuuming your rug, please make sure to use the upholstery attachment.

For spills, blot immediately with a dry white cloth. Do not scrub or rub as this can break down the fibers and damage the pile. Continue blotting until all the liquid is absorbed. Blot again with a rag dampened with cold water or a cleaning product specifically designed for wool. Place another dry cloth over the spot and apply pressure, repeating until all moisture has been absorbed.

Preparing For Delivery

1. Move other furniture or accessories out of the way to create a clear path for the set up team

2. Put pets in another room

3. Move rugs or set them in place

4. Be home!