eCommerce Product Catalogue Specialist

eCommerce Product Catalogue Specialist

 

Description

Founded in 2019 by four design and retail experts, Sundays is an online-first furniture company offering a thoughtfully designed, curated collection that’s made for real life. We’re a young company with big plans so we’re looking for talented and driven individuals to grow with us!

POSITION OVERVIEW

As the Product Catalogue Specialist, you’ll play a pivotal role in maintaining the integrity and excellence of our product catalogue. Reporting directly to the eCommerce Merchandising Manager, you’ll be responsible for overseeing both the back-end and front-end health of our product systems and touchpoints, anticipating customer needs, and optimizing the online discovery experience for our products.

RESPONSIBILITIES & DUTIES

PRODUCT CATALOGUE MANAGEMENT

  • Manage creation and ongoing maintenance of products i.e. product descriptions, technical data, product imagery (silo and lifestyle) and other attributes.
  • Conduct meticulous data entry, covering vital details such as product dimensions, color codes, and weights.
  • Collaborate closely with the Product Data team and Head of Product to uphold data integrity and manage the health of product information between PIM and Shopify.
  • Conduct regular website audits to guarantee proper display and presentation of product information, with a customer-centric approach.
  • Oversee SKU relationships, managing variants, upsell and cross-sell initiatives across the product catalog, swatches, and customer reviews.
  • Support Product discovery tactics, including Searchandizing, Filters.
  • Generate both ad hoc and scheduled product reports, identifying trends in top sellers, product lift, new SKU performance, and manufacturer performance.

ONLINE PRODUCT LAUNCH PROCESS

  • Coordinate the necessary inputs for successful product launches.
  • Proactively communicate any shifts in the product launch schedule to key stakeholders, including marketing, eCommerce, and product teams.

MARKETING & ECOMM INNITIATIVES

  • Collaborate with the marketing team to ensure seamless product updates for successful campaign execution across various channels (Paid, email, social).
  • Manage product feeds to optimize paid advertising performance.
  • Support merchandising and content management across the site.
  • Manage customer product reviews program.
  • Conduct competitor analysis to identify trends and potential opportunities to enhance our product presence online.

QUALIFICATIONS & REQUIREMENTS:

  • Minimum 2 years of relevant experience in digital merchandising, eCommerce site operations, or site publishing.
  • Experience in Shopify an asset.
  • Detail oriented self-starter with strong organization skills.
  • Ability to manage multiple projects and changing priorities effectively.
  • Resourceful with problem-solving skills, even in undefined situations.
  • Customer-centric approach, consistently evaluating the experience through the eyes of the customer.
  • Strong Excel Skills & experience with product reporting.
  • Proven track record of effective communication across internal and external teams.
  • Keen to take on new opportunities and challenges, with a passion for continuous development and growth

WHAT WE OFFER:

  • A competitive salary plus bonus
  • Comprehensive benefits plan (health, dental, vision) with enhanced coverage for mental health resources and support.
  • Work-life balance in a hybrid environment with the opportunity to work from anywhere for up to two weeks per year.
  • Modern, casual, dog-friendly, open office with views of downtown Vancouver and the North Shore mountains
  • Stocked kitchen with snacks, fresh fruit, coffee and tea
  • Ergonomic workstations with sit-stand desks
  • Free electric vehicle charging at our head office
  • Generous product discounts for yourself, friends and family
  • Professional development opportunities
  • In-office employee only gym and free weekly spin classes at Ride Cycle Club (locations in Vancouver and Toronto)

The Salary range for this role is $55,000 - $65,000 per year