Ecommerce Manager

Ecommerce Manager

About the Role

Sundays Company is a direct-to-consumer, online-first furniture start-up based out of Vancouver, BC. We’re a young company with big plans so we’re looking for talented and driven individuals to grow with us!

Reporting to the VP of eCommerce and Marketing, the eCommerce Manager will shape the shopping experience of Responsible for managing the day-to-day maintenance of the website, this role combines both strategic thinking and executional tactics to define and deliver new site innovation & functionality. The right candidate will feel at-home in a start-up environment and have experience in both product management and D2C ecommerce merchandising.

Duties and Responsibilities

  • Design and execute roadmap initiatives that enhance the shopping experience
  • Research, recommend and onboard new E-commerce tools
  • Prepare and communicate development requirements and manage release schedules of new functionality and site updates
  • Design UAT test plans and provide final business sign off before release (new functionality, product onboarding, promotions, campaigns)
  • Develop, maintain and execute a site plan that includes product launches, marketing campaigns, seasonal key moments & promotional events, and regular content updates
  • Drive catalogue merchandising strategy (sorting rules, manual rules and filter functionality)
  • Manage and implement SEO initiatives & strategies
  • Monitor website analytics and internal data sources to help identify opportunities and conversion optimization
  • Analyze and prepare reports that derive insights for product, campaign and functionality performance supporting weekly, monthly, quarterly and annual goals
  • Leverage customer insights and monitor the competitive landscape to identify opportunities
  • Manage & action Ecommerce related documentation, including: url tracking, user guides, training materials, web specifications and internal documentation
  • Support annual budget creation, tracking and reconciliation

Required Skills and Experience

  • 3-5 years of relevant professional experience with at least 3+ years in webstore platforms, and working knowledge of Shopify
  • Demonstrated ability to interpret data, formulate recommendations and execute initiatives, relating to online business growth
  • Ability to manage multiple projects and changing priorities effectively
  • Excellent understanding of data gathering tools and software, including Google Analytics
  • Strong Excel Skills
  • Excellent written and verbal communication skills
  • Excellent interpersonal and relationship building skills
  • Agile and flexible with regards to changing priorities and business needs and in working with diverse teams and people
  • Keen to take on new opportunities and challenges, with a passion to continue to develop and grow
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